The Quality
of our Services through Satisfaction
sustainable from our customers
- Identify and assess the risks and opportunities in our activities, and implement a risk management system. quality to manage them.
- Ensure regulatory compliance and meet applicable requirements.
- Develop the ability to listen to customers, proximity, skills and availability to continuously respond to needs and anticipate their expectations.
- Analyze malfunctions and promote actions for improvement and innovation.
- Perpetuate our know-how by promoting poly-competence and support for new collaborators.
- Promote dialogue and the involvement of all company stakeholders to enable the sharing of good practices.
- Deploy and promote the process approach to make it a real management tool at the service performance.
- Sustainably involve subcontractors and suppliers in our value chain.
